Personal Data Protection and Processing Policy

  1. Introduction
    As Kozmos Tekstil ve Geri Dönüşüm San. Tic. Ltd. Şti. (“Kozmos Tekstil”), we place great importance on the protection of your personal data. This Personal Data Protection and Processing Policy (“Policy”) provides information about how your personal data is collected, processed, stored, protected, and shared through our website. Your personal data will be processed in compliance with the Law No. 6698 on the Protection of Personal Data (“KVKK”).
  2. Methods of Personal Data Collection and Legal Basis
    When you use our website, we collect personal data such as your name and email address for communication purposes. This data is collected solely for the purpose of providing customer support services. We process your personal data based on your explicit consent.
  3. Purposes of Data Processing
    The personal data collected is processed only for the following purposes:
  • Responding to user inquiries and providing customer support services
  • Communicating with users and addressing their questions
  • Conducting data analysis to improve the website and services (personal data is not used for this purpose)
  1. Data Retention Period
    The personal data we collect will only be retained for as long as necessary to fulfill the purposes mentioned above. After processing customer support requests, your personal data will be stored securely for up to 2 years and will then be securely deleted.
  2. Sharing of Personal Data with Third Parties
    Kozmos Tekstil will only share your personal data with third parties when required by law or legal obligations. Other than that, your personal data will not be shared with third parties for commercial purposes or any other reason.
  3. Protection of Your Personal Data
    Kozmos Tekstil takes all necessary technical and administrative measures to ensure the security of your personal data. The data collected on our website is protected against unauthorized access, loss, alteration, and unlawful processing.
  4. User Rights
    You have the following rights regarding your personal data:
  • To request access to your personal data
  • To request correction or deletion of your personal data
  • To object to the processing of your personal data
  • To request the deletion of your personal data when the purpose of processing has been fulfilled

To exercise these rights, you can contact us. Your request will be responded to within 30 days in accordance with the KVKK.

  1. Contact Information
    For any questions or requests regarding the processing of your personal data, please contact us via the following contact details:

Email: info@kozmostekstil.com
Address: Bağlar Mah. 63.Sok. No:3/31 Kat:5 Bağcılar / ISTANBUL, TURKEY